FAQ

Virtual Reality Therapy is a form of psychotherapy that allows clients to enter a virtual world to explore thoughts, feelings and behaviors. It combines realistic computer – generated images in the presence of skilled mental health professionals to stimulate real-life situations and experiences.

Once we have received your referral form, we will contact you and complete a service agreement. Once the service agreement has been completed and signed, we will then send you out the required equipment and information. You will then be booked an appointment with one of our trained therapists who will conduct the sessions with you via an online platform. If you have any questions along the way we are always happy to assist.

You will need a VR Headset (Meta Quest), internet access and the subscription access to the software. The VR headsets and software can be rented or purchased through VRTA. Please refer to Subscription and pricing information.

A Virtual Reality (VR) Headset is a head mounted device that includes a display screen that lets users’ step into a 3D virtual world. It comes with controllers to interact with objects and environments, making it feel like you’re really there

VRTA currently uses software developed by C2Care.

Please refer to pricing on the website.

Virtual Reality Therapy is currently being used to support a range of mental health diagnosis some of which include,

• Agoraphobia
• Bullying
• Claustrophbia
• Depression
• Fear of animals
• Fear of driving
• Fear of flying
• Fear of needles
• Fear of the dark
• Fear of heights
• Fear of public speaking
• Fear of medical procedures
• Generalized anxiety
• Eating Disorders
• Mindfulness
• OCD
• PTSD
• Relaxation
• Stress
• Social Anxiety

In VR therapy, progress is measure through ongoing feedback from the client and observations made by the therapist during each session. As participants engage in specific scenarios to address their therapeutic goals – such as managing anxiety, overcoming phobias or building on emotional regulation skills – therapists assess changes in the clients’ responses, comfort level, and skill improvements over time. Regular discussions and goal setting ensure that therapy is tailored to each clients needs, allowing therapists to track and support meaningful progress throughout the program

Virtual Reality Therapy offers a unique and immersive approach to mental health and rehabilitation, with benefits that include:

• Controlled, safe environments: VR allows participants to experience and engage with challenging situations or therapeutic exercises in a safe and controlled setting, which can be tailored to suit specific needs and comfort levels”
• Increased engagement and motivation: The interactive, immersive nature of VR makes therapy feel more engaging and often enjoyable, which can help clients stay motivated and committed to their therapy goals
• Accessible practice: VR enables participants to practice coping skills, relaxation techniques and even physical movement in a was that might not be possible in a traditional therapy setting. It can also be done anywhere in the world, as long as you have access to the internet, we can reach you and support you
• Immediate feedback and adjustments:because the therapist can observe client reactions in real-time, VR therapy supports on-the-spot guidance and adjustment, enhancing the effectiveness of each session.

While VR has many benefits, there are some potential risks to be aware of:

• Motion Sickness: Some people may experience symptoms of nausea, dizziness, or headaches due to the disconnect between visual movement in VR and the lack of physical movement.
• Eye strain and discomfort: Extended use of VR headsets can cause eye strain or discomfort. Sessions are typically kept short to minimise this risk, with breaks as needed
• Physical disorientation:Moving in VR without moving physically can sometimes create a feeling of disorientation, potentially leading to imbalance of even falls. VR sessions are usually done in a safe, open space to prevent accidents

Anyone that has epilepsy, seizure disorders, eye disorders, heart conditions, is pregnant or is prone to sever migraines it is recommended to consult their healthcare provider to determine if VR is a safe option.

Any time you no longer feel comfortable to continue a session, the headset can be removed immediately, brining you back to real life. A therapist will be there to support you every step of the way and will only move at a pace you are comfortable with

At Virtual Reality Therapy Australia with have therapists trained in social work, counselling and psychology to help support you on your mental wellness journey. All of our therapists undergo a comprehensive onboarding and training process.

Once we receive your referral, your information is uploaded to a confidential portal in which only the allocated therapist can access. If you have any concerns with this please speak with our friendly team.

Whilst we aim to provide you with as much assistance as possible, we do have limited access to face-to-face therapy sessions. One of the many benefits of Virtual Reality Therapy is that it can be completed from the comfort of your own home or chosen place. Please get in touch with us to discuss if you have further questions.

No worries! Our VR Therapy sessions are designed to be accessible and user-friendly, even for those who aren’t familiar with technology. Our therapists will guide you through each set up, ensuring you’re comfortable with the equipment and answering any questions along the way. If you would like to discuss with a team member before committing to see if it is the right fit for you please give us a call via the Contact us page.

The fee includes unlimited access to therapy software, updates, progress tracking, and support.

No long-term commitments are required beyond the minimum 3-month commitment

You can choose to sign up for a further 3 months or cancel. If you chose to rent the headset it will then need to be sent back to VRTA.

The headset is a separate purchase or rental. Please refer to the headset options for pricing.

The therapy box has been designed to complement VR therapy sessions with your therapist. The therapy box contains tools to help support your goals and improve your mental wellness.

The therapy software environments focus on relaxation, exposure, cognitive development and daily living skills.

Yes, funding can cover both the headset and subscription service.

VR use is recommended for children aged 8 and over.

Full support for setup and troubleshooting.

Unfortunately, you are required to pay the minimum 3-month subscription cost as per the service agreement. Once the 3-month subscription is up, you may wish to cancel and return the headset if you opted to rent.

Cancel any time after the initial commitment (3-months minimum). You can choose to return the equipment before this time, but the 3-month subscription charge cannot be refunded.

Instructions for setting up will be sent to you after the service agreement has been signed and the headset has been shipped to you.